12/16/2023 0 Comments Rocketchat vs slackThis is a great feature if you have a WebShop or something similar where you would like to provide some additional support for your customers. Another feature that Rocket.Chat has built in is a helpdesk chat called Livechat. Rocket.Chat still has to catch up when it comes to the number of available Zapier integrations (10 for Rocket.Chat vs 100 for Slack) but there are already some useful integrations like Twitter, Github and Gmail. Something else that both Slack and Rocket.Chat can do is Zapier integrations with other web services. There are already many hubot scripts on GitHub but it is just not as convenient to set up as installing an app in Slack. What you can do is install a Hubot on your server, hook it up to your Rocket.Chat and feed it with some scripts to achieve similar functionality. But the Roadmap concerning Rocket.Chat bots looks very promising. This is something that Rocket.chat currently has not built in. Some of them act as bots for other external services like for example Jira and Bitbucket. Slack features hundreds of apps that you can simply add with a few clicks. This is perfect if you want to exchange some sensitive information with someone else. If you start a Off-the-Record session in Rocket.Chat with another user, all messages will be end-to-end encrypted and will be deleted after the session. The last one is something that is currently not available in Slack. But it has channels, private channels, direct messaging and even OTR (Off-the-Record) chats. In comparison to Slack, Rocket.Chat does not have anything similar like the Workspaces in Slack. You have more presets and you even have the option to create you own role-presets. Those are predefinded role-sets from Slack with different permissions. With Slack you can specify which user-role a user should have in the Slack-Workspaces. Slack also provides some options to customize the look but not in the extend of what is possible with Rocket.Chat. You can even replace the Rocket.Chat icons with your own logos or add your own CSS styles, fonts and scripts. In Rocket.Chat you can personalize the whole design. In 2015 Slack was hacked – the hackers were able to access the main database for four days, giving them the chance to steal all user-profiles. When it comes to security even Slack had some issues in the past with their service. This can be an advantage if you know how to properly secure your server but it also can be of danger if you don’t. You are completely in control of where your chat data is stored. The fact that it is open-source makes it possible that you can download the software for free and install and run it on your own server. I have been watching the project on GitHub over the past year and there have been some great UI changes in the last couple of releases that gave it a more modern look and feel than before. Therefore you can access all its features for free and everyone can contribute to the development and implement new features. The first difference that I already mentioned is that Rocket.Chat is open source while Slack is not. In this post I will briefly highlight the differences and the benefits of this chat solution in comparison to Slack. One competitor of Slack is Rocket.Chat which is a open-source project that has been in very active development over the past years. For a team of 50 users you’ll have to spend at least 312 Euro per month. And that’s where it can get expensive if you want to provide your growing company or a team with full featured accounts. To unlock those limitations you will have to choose one of the payment plans. You can use it for free, but you will be limited to access only the last 10000 messages.Īlso the number of apps and integrations is limited and you can video chat only with one other user at a time. Some other cool features are (group) video calls and screen-sharing.īut Slack also comes with some limitations. Next to that, the main functionality is the team/group orientated messaging and the ability to integrate it with variety of other online services like Dropbox, Google Drive, GitHub etc. The name Slack is an acronym for “Searchable Log of All Conversation and Knowledge” and might be an understatement to its todays capabilities.īut nevertheless searching through all conversations, files, and users is where it still shines. Its success is undeniable: more than 6 million people use Slack every day. Team oriented Instant-Messaging has become quite popular in recent years with Slack.
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